Refund & Cancellation Policy

At UT Cab Services, we strive to provide the best travel experience for our customers. We understand that plans may change, so we have outlined our Refund & Cancellation Policy below.

1. Cancellation by Customer

• More than 48 hours before pick-up: Full refund of advance payment.
• Between 24 to 48 hours before pick-up: 50% of advance payment will be refunded.
• Less than 24 hours before pick-up: No refund will be provided.

2. No-Show Policy

If the customer fails to show up at the scheduled pick-up point and time without prior intimation, the booking will be treated as a No-Show and no refund will be given.

3. Cancellation by UT Cab Services

In rare cases where we have to cancel the booking due to unforeseen circumstances (vehicle breakdown, driver unavailability, natural calamities, etc.), we will offer a full refund of the advance payment or reschedule the trip at no extra cost.

4. Refund Processing

• All eligible refunds will be processed within 7-10 business days.
• Refunds will be credited to the original payment method used for booking.
• Any bank or transaction charges will be borne by the customer.

5. Contact for Cancellations

To request a cancellation or refund, please contact us via:
Phone:+91-9368663969
Address: Balasaur Road, Near Shiv Jyoti Gym, Opp Thaledi Electrical, Kotdwar, Uttarakhand 246149

Note: UT Cab Services reserves the right to update this policy at any time without prior notice. The latest version will always be available on our website.